Important Geisinger Gold information

Please use the links below for information on the following topics:

• Coverage exceptions and determinations - Coming soon
• Effect of service area reduction and how members are notified - Coming soon
• Grievance and appeal processes - Coming soon
• Privacy Notice
• Rights and responsibilities of the Health Plan and the Medicare beneficiary - Coming soon
• Utilization Management, Medication Management and Quality Improvement information

Customer Service can be contacted at : 1-800-498-9731 1-800-447-2833 (TTY/TDD) 8 a.m. to 8 p.m., seven days a week for additional information about those topics, as well as: Health Plan quality and performance indicators The Health Plan's financial condition